Paying TopHost invoices: payment options and deadlines
PrintTopHost services are paid for in advance, against the proforma invoice that appears in your client area. This article lists the payment options, walks you through paying an invoice and explains the dates that keep your website and domain running.
Payment options
- Visa or Mastercard through MAIB. You pay online on the bank's secure page. Online payments must be enabled on the card.
- Bank card through PayNet.md. A second way to pay online by card, through the PayNet system.
- MIA QR payment (MAIB). Scan the QR code with your mobile banking app and confirm the payment in the app.
- PayPal. Handy if you already have a PayPal account.
- Bank transfer. Pay from your own bank with the bank details shown for this option. Always put the invoice number in the payment reference, so the payment can be matched to the invoice quickly.
Paying an invoice step by step
- Sign in to the client area and open your invoice list.
- Open the invoice marked Unpaid.
- Pick the payment method on the invoice page.
- Click Pay Now and follow the instructions on the payment page.
- After an online payment, go back to the invoice list and check that the invoice now shows as paid.
You can switch the payment method on the invoice page at any time before you pay. With several open invoices, tick them in the list and settle them together in one payment.
Key dates for an invoice
| When | What happens |
|---|---|
| 14 days before the due date | The renewal invoice is issued |
| Within 10 working days of issue | The proforma has to be paid |
| On the due date | An unpaid domain expires |
| Within 5 days after the due date | Unpaid hosting is suspended |
| 30 days after the due date | An unpaid hosting account may be deleted from the server |
Practical tips
- Send a bank transfer a few days early. The money takes time to arrive, and the invoice is marked paid only once it has been received.
- Avoid paying the same invoice twice with two different methods. If it happens, tell us in a ticket and quote the invoice number.
- Keep the email address in your profile one you check every day: new invoices and reminders are sent there.
- The final amount, including any taxes, is the one shown on the invoice.
